Download of office 365 file failed error = 5

Track users' IT needs, easily, and with only the features you need. Learn More ». Get answers from your peers along with millions of IT pros who visit Spiceworks. I am trying to create a local source install location on our DFS namespace for Office I have full writes to the network share, and the share has about 1. Here is my current config file:. Best Answer. Pure Capsaicin. Verify your account to enable IT peers to see that you are a professional.

Microsoft Office expert. The issue is with the configuration file. In most cases you see a specific error code. For example Office error code 5, means access denied. Recently I saw people posting about the Office file download error in my ConfigMgr forums. Moreover I cannot even think of reviewing any log file in this case. If you are unable to download the Office setup files and you have encountered the same issue, here are some of the solutions. There is a new hotfix KB for ConfigMgr This hotfix fixes the issue where the Configuration Manager clients are unable to download Office updates.

So ensure you install this hotfix and try downloading the updates again. So the first thing that you must do is check your firewall configuration. We all know that Office requires connectivity to the Internet. The endpoints should be reachable for customers using Office plans. Endpoints data is updated almost every month with new IP Addresses and URLs published 30 days in advance of being active. Talk to your network team and whitelist the endpoints provided in that article and give a try.

I am confident that Office downloads will work. The second solution is bit weird but I see it has worked for few. Here is the Technet forum thread that I am talking about. The issue is resolved by changing the setting Do you want to deploy the application now?

I am updating this solution after I saw an update from ConfigMgr product team. According to Robinson Chan, seems like the October Update KB on your primary site server may be the cause of the issue.

In the Patchdownloader. Thanks Robinson for this info. Apart from the two solutions listed above, If something else has worked for you, let me know and I will add it to this post. Hi, I was facing the same issue version and my fix is to set for Everyone Full Control permission for the shared folder where is going to be stored the installation. Interesting actually, this is the information from the About section.

Version Console version: 5. Ask a question. Quick access. Search related threads. Remove From My Forums. Asked by:. Archived Forums. Post questions here that are appropriate for deploying package, programs and applications in Configuration Manager Current Branch.

Before posting, please search for your answer in these forums and the TechNet documentation. Sign in to vote. Hi everybody, I'm experiencing the following issue: when I try to download the Office installer via application management and Office client management it starts the installer and configuration window.

What's going wrong? Thank you in advance.