They are seeing a faint shadow of previous menus or apps still on screen when they move to something else. You can find a discussion of this issue at the Lenovo forum. We noticed some serious heat during extended gaming sessions on the Moto G4 and there are also a lot of reports online about the Moto G4 Plus overheating while people are using the camera to record video.
All phones are going to heat up from time to time —particularly when playing graphic-intensive games, recording video, or charging — but if your Moto G4 gets uncomfortably hot at other times, or the performance starts to suffer, then you may need to do something about it. Quite a few people have reported an issue with ghost touches when they try to use their Moto G4 or G4 Plus while it is plugged in and charging. Some people are also reporting severe lag on the touches that do work.
A few Moto G4 and G4 Plus owners have reported regular crashes associated with specific apps or games. You can find posts about this at the Lenovo forum here and here. If you find that you get a high volume of crashes when playing a specific game or when trying to open it, there are a few things you can try.
There have been some complaints about a yellowish tint on the Moto G4 and G4 Plus display. A few people have been having trouble getting their headphones to work properly when plugged into the Moto G4. In most cases, the problem is that sound only comes through on one side, so you only get sound in the left ear.
Problems with freezing, camera, SIM detection, and more Problem: Freezing or restarting by itself Quite a few people have been experiencing freezes or unexpected reboots, seemingly at random. Turn your phone off. Press and hold the Power and Volume down buttons until the Moto G4 starts up. Use Volume down to highlight Recovery mode and press Power to select it. You should see the Android mascot on screen.
Hold down the Power button and tap Volume up once, then release the Power Use the volume buttons to highlight wipe cache partition and press the Power button to select it. When done, use the Power button to select Reboot system now. If the problem is gone in safe mode, then a third-party app is the culprit. Now, you just have to uninstall apps one by one and test until you find it. You can simply restart your phone to get out of safe mode.
Hold down the Power button and tap Power off , then use Power to turn your phone back on and see if the camera works properly. You can test by going into safe mode — hold the Power key, then tap and hold on Power off , and then tap OK when Reboot to safe mode Your phone will reboot and you should see Safe Mode in the bottom-left corner. Consider uninstalling any app that uses the camera first, including flashlight apps that use the camera flash, then restart your phone and test again.
Although the software bug can rarely cause issues like this. Some users stated on the official support forum that the sound during calls is muffled so the other side can barely hear them. First, make sure that the mic is clean and remove debris and dust. After that, try restarting your device and look for improvements.
You should also try and remove the protective case and screen protector, as they might be covering one or both mics on the G7. With that, we can conclude this lengthy article about Moto G7 issues. Thank you for reading and, in case you have additional issues to report, please do so in the comments section below. We or other readers might help you resolve the issue at hand. I cant seem to resolve my issue. My phone rings, I say hello but the person can not hear me.
I have the same issue! Starting to hate this phone. Bought a Moto G7 Play. Called to return with Amazon, they sent a new one. Same issue right out of box. Very disappointing. When I have my speaker on, it seems to disconnect the microphone. I hear the other party clearly but they cannot hear me.
Rxample; audio for blind individuals would not shut off. The only solution;was in settings. Could not manually get need to shut off. Do your research b4 purchase.. I bought this same pos from cricket thinking it was or sounds like a great idea for my boyfriend all the great features it listed wonderful battery life great durability…..
Well let me just say he is extremely po at me for getting such a lousy device…. Put in a prompted Motorola update in a brand new phone. Phone freaked. Sound became inaudible.
Very disappointed. Sending it back to Verizon. Like it came out of a bubble gum machine. This phone is junk. My battery died early a little more than 6 months. The replacement has been much better although I have avoided using a fast charger. Not sure if that made a difference. Replacing a battery is not a DIY task unless you have a heat gun and good electronics assembly experience. Also if your battery is getting weak, it would be good to pre-order a battery.
They have to be shipped via ground transportation and that took a couple of days. Notify of. Most Voted Newest Oldest. Inline Feedbacks. March 29, pm. April 30, am. Reply to Ginny. This website uses cookies. By browsing this website, you consent to the use of cookies. Learn More. Board Category Community Members. Welcome to our peer-to-peer forums, where owners help owners.
Need help now? Visit eSupport here. All Forum Topics. NinjaKnight Blue Screen Again. Moto G6 Can't download apps. Reply 0. AlphaDog Moto Sr Moderator. What about creating a different google account to test with? Let us know if that helps? Regards, Swaraj Moto Support. If you need a reference in updating your profile, please click this link. Re: Can't download or update apps on my Moto G6 , PM What's auto restore and also I don't want to make another Gmail account because I have so many things saved on to it like social accounts and Spotify and stuff like that.
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