Another important aspect of conversational apps is their omnichannel flexibility. They must be able to take place on any messaging channels be it the web, your app, or a third-party messaging platform like WhatsApp or Facebook Messenger. Using the combination of text-based conversation and rich graphic elements, they reshape how businesses, big and small, communicate with their customers. Unlike purely text-based chatbots, conversational apps offer structure, manage expectations, and the flow of the conversation for each and every user avoiding disappointment and confusion.
Today, consumers demand more than ever. Not only do they expect instantaneous responses but also personalized engagement and attention across channels - before and after the purchase. Hence, in this era of conversational marketing , being able to communicate with your clients wherever, whenever and in whatever way they want is crucial for business success. Conversational apps can deliver both speed and personalization using the most popular and convenient interface - the messaging interface.
Messaging, whether it takes place on the web or an app, is inherently personal, informal and instantaneous. Hence, by using conversational apps, brands can adopt a warm and friendly way of communication without sounding forced and out of place as well as provide a sense of immediacy.
Simply put, these apps can help you unlock a new level of customer service, one that is able to keep up with the growing expectations of your client base. As mentioned above, conversational apps combine text-based messaging with graphic elements. They speed up the time it takes to complete specific actions thus increasing the chances of the customer conversion.
Buttons are one of the most common graphic elements in conversational apps. They help structure the conversational UI and guide the user to specific options quicker - provided those options are limited enough to be covered by a button selection. Using buttons also saves time users would have to spend typing.
Another popular element when building a conversational app is carrousel. Carousels are extremely versatile and showcase choices in the form of circulating images with text descriptions. They can be used in a number of ways but are particularly great for product promotion. A multi-question block is, essentially, a customizable mini-form inside a conversation. In Landbot, the multi-question block allows you to add as many fields to your mini-form as you wish but also configure each field to the greatest detail.
For instance, you can:. Scale and rating elements are incredibly useful when you need your conversational app to collect customer feedback while allowing you to enjoy the structured form of a classic survey and making it easy and quick for the customers at the same time.
The calendar is an essential element in the conversational app toolbox as it makes bookings and reservations significantly easier. For instance, showing the calendar element helps you show which days are available without dragging on the conversation and ensures the user submits the date in a correct format:. One interesting thing about Tango is the Mini Games which can be played even during the call. You can challenge the caller on the other end in the real-time.
It has voice and video calls, messaging, sharing multimedia content, etc. The app also acts as a reminder for scheduling appointments. To add little bit of fun, the app has in-built games and some voice filters like Talking Tom, Talking Ben , etc. To see the celebs that can be added, go to the Find Tab and select View All, and simply tap the Add option against any of them. Live Chat feature contains conference calling feature and it ensures that only one person talks at a time. Video Call, as the name suggests, is for talking in the video mode.
It also has a Voice Chat feature which streams voice messages; this last thing is useful particularly when the other person is not online. Similar to other apps, ooVoo sends messages, makes voice and videos. Like Skype, ooVoo permits you to call landline numbers through ooVoo credits.
It also integrates with Facebook, so you can chat with friends from the social network. The best part about the app is that it makes group video calls with up to 12 people simultaneously.
Download ooVoo for Android. More in iOS Read More. Read More. Scroll for more. If you want to export the WhatsApp files on Android, we recommend you our "Recover" feature within the dr. With this method, you can export both existing and deleted WhatsApp messages on Android. Open the dr. To start with, please choose the "Data Recovery" option below. To export WhatsApp data, you can tap on " Recover Phone Data" and continue to click on "Next" button in the interface.
The dr. On the screen below, you can download and export WhatsApp messages you need and restore them to PC. After that, you will be able to read and print the WhatsApp messages and documents.
Of course, you can also try the WhatsApp built-in email feature to export WhatsApp messages. This is an appropriate solution if there are not so many WhatsApp messages that need to be exported.
Now let's take a look at some tips on how to operate this for both iPhone and Android. Open the WhatsApp application and select Settings. Select Email Conversation from the options and choose the WhatsApp conversations you want to download. You can choose to attach the media files or send the chat history without the media files. Send the specific WhatsApp chats you want to your email successfully. To email the history, select Email chat.
Select the conversation you want to download.
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