If you continue to experience issues with your Plugable Bluetooth adapter or Plugable Bluetooth audio device, please reach out to us at support plugable. There are multiple sets of instructions below for different versions of Windows. If you're having troubles connecting, try the instructions. If it fails at any point, contact us at support plugable. In Windows 7, audio devices that are using Bluetooth Low Energy— which Windows 7 does not support —may need some additional configuration, or they may show errors.
Devices that appear with a yellow triangle are likely going to work just fine. They may show a yellow triangle due to missing "Bluetooth Peripheral Device" items, which are essentially profiles that Windows 7 doesn't support. This is normal. Some devices may complete the pairing process, but won't connect to all services available on the device. Comments, questions, or suggestions on improving this post?
Let us know by contacting us for support. Use the buttons below to toggle showing pairing instructions for brands beginning with that letter. Compatibility with modern wireless game controllers is a complex topic.
Almost every console controller requires some kind of third-party software to be fully, or even partially, functional via Bluetooth. Due to this, it is important to use the controllers exactly as described in this guide to get the expected results.
It is also worth noting that the behavior of third-party software is difficult to trace since we did not design the software, so issues relating specifically to software mentioned in this article is limited. Note: Information about third-party software is only provided here for context. We do not officially recommend, support, or endorse these third-party software solutions. If you choose to use these software packages, you are doing so at your own risk. This Google Sheet provides an at-a-glance view of what controller features are supported, along with notes about issues with particular controllers.
Microsoft introduced XInput in late as an update to DirectInput. Most PC games produced in the last decade or so have support for XInput. Support for DirectInput is mostly limited to older PC games.
It is important to be aware of what protocol your controller is using, as it may cause compatibility issues with certain games or software. Xbox controllers, since the Xbox controller, have functioned over XInput. There are many other controllers, intended for use with a PC, also map their controls via XInput. Most console controllers, other than Xbox-branded controllers, map their controls using DirectInput.
This means that, even after establishing a connection, controllers intended for PlayStation and Nintendo consoles won't necessarily work with a PC without some additional software. Steam is typically the best choice for getting controllers working, but other options are available in most cases, though many of those alternatives are software that require a license fee to use.
Linux has extensive support for gamepads. However, it requires a great deal of manual configuration. Because of this lack of simplicity in configuring controllers, we do not recommend or provide support for using controllers on Linux.
Please see this article from the Arch Linux Wiki ArchWiki for details about manual configuration of various controllers. Generally speaking, if you want to use a Nintendo or PlayStation controller on a PC, it is best to configure it using Steam. Valve has spent significant resources to easily remap controls to standard XInput controls. Even if you are using games from a store other than Steam, you can add it as a non-Steam game and utilize the built-in input mapper of Steam.
There are a number of reasons to use Steam for input mapping. For one, it is likely that the input mapper in Steam will continue to be supported in the long term. Additionally, Steam is focused on interpreting input data through standard Bluetooth interfaces in Windows, rather than overriding normal Windows Bluetooth profile support. This design makes it far less likely to cause conflicting issues with other Bluetooth devices.
Further instructions on controller remapping for Steam can be found here. Since the introduction of the PlayStation 3, Sony has used a customized version of Bluetooth to connect controllers to their game consoles. The modifications that Sony uses are primarily to facilitate the way that PlayStation controllers pair with a console and the way they power on a console.
There have been third-party software packages that allow PlayStation controllers to connect, such as 'DS4Windows' and 'ScpToolkit', but these programs cause issues with other normal functions of Bluetooth adapters on PCs. Additionally, with regards to ScpToolkit, the creator of ScpToolkit explicitly notes that there are harmful versions of the software that are distributed with malware and that the software is obsolete , it absolutely should not be installed.
Users of these controllers should check the latest information on PCGamingWiki for details on how to use these controllers. One way to connect these controllers is to first install the PlayStation Now app—which includes drivers for the controller—and perform pairing of the controller using the instructions for the PlayStation Now app.
Once that process is complete, you'll need to map controls using another application such as Steam. As of writing this article, the DualSense controller included with the PlayStation 5 connects wirelessly in an unknown fashion. It is assumed that it uses a modified Bluetooth implementation similar to the last two generations of controllers for PlayStation consoles. Note: The original launch version of the Xbox One controller does not have Bluetooth built-in.
Make sure that you are using a later revision of the controller that does have Bluetooth. Images detailing the physical differences between both versions can be found in this article from Xbox. Microsoft only recommends using a single Xbox Wireless Controller at a time when connecting via Bluetooth. Please see instructions from Microsoft on how to update both Windows 10 and the controller itself.
Microsoft has announced that Xbox Series controllers, will work via Bluetooth. Their current compatibility information mirrors that of the Xbox One Wireless Controllers featuring Bluetooth. The already-released Xbox Elite Wireless Series 2 controller requires updating Windows 10 to the May Update or later with the latest fixes and updates applied. As of this writing, all Nintendo-branded wireless controllers, including controllers designed for the Nintendo Switch, map their controls using DirectInput and connect using Bluetooth Classic.
Mapping controls via DirectInput causes the controllers to be incompatible with most PC games without additional software. There isn't much use for this controller outside of console emulation. The Dolphin emulator has support for the Wii Remote, but Dolphin completely takes control of the Bluetooth adapter in order to function , and will typically require a third-party sensor bar that operates without the Wii console.
Because Dolphin overrides the default behavior of the adapter, we do not support this configuration. The Nintendo Joy-Cons will connect via Bluetooth without third-party software.
Without using third-party software, the individual Joy-Cons connect as individual DirectInput controllers. Additionally, most features such as motion control and rumble, require third-party software.
The Nintendo Switch Pro Controller will connect for basic functionality via Bluetooth without third-party software, but has poor compatibility due to controls being mapped via DirectInput. Most features such as motion control and rumble require third-party software. For use with PC games, it is likely best to use Steam to map the controller to XInput for compatibility with most games.
It is recommended to use XInput with the latest updates applied to Windows There are known issues with this controller with regards to reconnecting to a host using the Plugable Bluetooth adapter after the controller has been powered off.
If using this controller, you must go through the pairing process each time you wish to use it when connecting through the Plugable Bluetooth adapter. The Steam Controller is no longer in production. It can connect via Bluetooth Low Energy on Windows 8. Steam is required for this controller.
Check with your controller manufacturer regarding the wireless technology that is used, and whether the controller maps its inputs via DirectInput or via XInput. We do not recommend using the Plugable Bluetooth adapter on systems that have a built-in Bluetooth adapter, or that have used a different Bluetooth adapter in the past. Windows has a limitation where it cannot manage more than one Bluetooth adapter at a time , and it also struggles with having software for multiple Bluetooth adapters present.
Unlike previous versions of Windows, it is not a viable option to disable a built-in Bluetooth adapter via Device Manager. Roughly every six months a major update to Windows 10 is released by Microsoft, and when those updates are applied, it enables devices that were previously disabled in Device Manager.
The only way to reliably use the Plugable Bluetooth adapter, if your computer has a built-in Bluetooth adapter, is to disable the built-in adapter in your computer's BIOS configuration. This prevents Windows from being able to detect the hardware. While it is possible to disable the built-in Bluetooth adapter via Device Manager, it is a common problem for drivers not to uninstall cleanly. Unlike Windows, it is technically possible to have more than one Bluetooth adapter without them conflicting with each other.
However, most Bluetooth applications do not support selecting which adapter is being used. A program called Bluetooth Manager package name blueman , allows you to choose which Bluetooth adapter is the one you're actively configuring with regards to device pairing. Another option is to use PlugDebug. After your computer has run PlugDebug and generated a file on your desktop, open the.
Any entries including that are a Bluetooth adapter. Note: It is unlikely that this will be sufficient to remove an adapter especially on Windows Correctly removing all traces of an adapter are far more involved, but we document that here.
We do everything we can to indicate that the adapter should not be used on systems with an existing Bluetooth adapter, or on systems that have a previous Bluetooth adapter. Because of this, our support for complications related to this issue is limited. That being said, please reach out to us at support plugable. When contacting us, please include a file generated by our PlugDebug software and details regarding your order of the Bluetooth adapter.
The light should come on, at least momentarily, even before drivers are installed. If the light does not come on, try a different port or rebooting the machine.
If this does not help, please contact us at support plugable. In recent versions of of iTunes, Apple has made changes that can cause disconnects in Windows 7.
This fix usually solves the problem. Yes, this is very likely. Many office environments use what is called a Windows Active Directory domain environment that can interfere with the driver install. We also strongly recommended disabling antivirus and security software during the installation as these are known to interfere with the driver installer even if no errors are presented. Before attempting to connect a wireless mouse and keyboard, it is important to determine the wireless technology used by your mouse or keyboard.
There are multiple methods of wireless connectivity that can be used by device makers to connect wireless devices to a computer or mobile device. Some devices are able to connect by more than one method, but most will only offer one connection method.
This can be a problem since most wireless connection types are not compatible with each other. We'll start by going over the different types of wireless connectivity available, then discuss how to determine what connection method is being used by your device. While Bluetooth has become more common in recent years, it used to be much more common for wireless mice and keyboards to use a custom wireless solution. To some extent, it is still quite common to find wireless mice and keyboards that use a manufacturer's own wireless solution.
Most non-Bluetooth wireless mice and keyboards will come with a USB adapter included that is preprogrammed to connect to the device s they were bundled with. This is the first sign that the device isn't using Bluetooth. Though solutions with proprietary 2.
In particular, proprietary wireless keyboards and mice are essentially the same to a PC as a wired version. This allows input devices with this wireless connection method to be used within a PC's BIOS configuration menus and in other situations where Bluetooth isn't working.
It is common for users with devices that use proprietary 2. Unfortunately, the only viable solution to replace it is to seek a replacement from the original manufacturer. For Logitech peripherals in particular, their Logitech Unifying Receiver can be configured with software provided by Logitech to connect to multiple Logitech-branded peripherals.
There are two distinct variations of Bluetooth. While it isn't necessarily important to distinguish between these variations on modern Windows and Linux releases, it is important to understand the difference when using Windows 7 and earlier, as well as older Linux distributions. All versions of Bluetooth and their associated profiles, up to and including Bluetooth 3.
Bluetooth Classic is supported on Windows XP and above, and is widely compatible across Linux distros. With the release of Bluetooth 4. As the name implies, Bluetooth Low Energy connections strive for increased energy efficiency as compared to Bluetooth Classic.
This means that devices using Bluetooth Low Energy connections will generally have longer battery life than their Bluetooth Classic counterparts. The downside of Bluetooth Low Energy is that it must be supported on hosts and devices for them to function. Unfortunately there aren't many quick ways of determining what type of connection your keyboard or mouse is using.
Here are some of the indications you can use to determine what technology your mouse or keyboard is using. Most ways of determining the type of connection used for wireless connectivity require knowing the name, manufacturer, and model of the device. If you are unsure of these details, here are some ways of finding this information. If you are having problems determining the wireless connection of your keyboard or mouse, it is recommended to reach out to the device manufacturer for details.
Alternatively, please reach out to us at support plugable. Once you've determined that your keyboard or mouse is using Bluetooth, please follow our pairing guide. While it is technically possible to transfer files over Bluetooth, there are much better ways to exchange data between devices. Bluetooth—without an optional and rarely used feature to work in tandem with Wi-Fi—has a theoretical maximum throughput of 3Mbps, with a practical performance closer to 1.
At this rate it would take over seven minutes to transfer eight 10MB photos. Wi-Fi and USB are much better options to exchange data between hosts as their transfer rates are many times greater than that of Bluetooth.
Before continuing, it is recommended that you have your phone, or other file source, paired via Bluetooth. Exchanging files with your phone through Bluetooth in Windows 7 and above is not straightforward, and a number of users have contacted the Plugable support team looking for an easy way to do this.
Fortunately, Windows comes preinstalled with a program called 'fsquirt' that fulfills this need. The Plugable Bluetooth adapter functions as a radio for Windows to communicate via Bluetooth. It is primarily Windows, and the Bluetooth device you're using, that are responsible for reestablishing connections. That being said, some USB controllers on some computers will aggressively try to save power by turning off USB devices, which leads to the adapter dropping connections.
Try disabling USB selective suspend. Do the same thing for your USB root controllers. SATA M. USB 3. Accessories Mice Keyboards. Search Results for " ". Previous 1 2 Next.
Not finding what you're looking for? Do not use the If Windows 10 does not automatically install the driver, please try these instructions. Please go through the steps in this Knowledge Base article. You may have to expand the Optional Updates section of Windows Update to find the driver for installation. Windows 8. Windows 8 Windows 7 and Vista 6.
Windows XP 5.
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